Legal / Service Agreement

Terms for working together.

These Terms of Service govern your use of customservicesolutions.com and the website development and artificial intelligence services we provide.

Agreement status

Effective August 12, 2026

Custom Service Solutions

By accessing our website or purchasing our services, you agree to these Terms.

Information we collect and how we use it are covered in our Privacy Policy.

01

Services

We provide website development, artificial intelligence, and related digital services. The specific scope, pricing, deliverables, and completion schedule for each project may be described in a separate proposal, order, invoice, or written agreement.

02

User Information

When you place an order or use our services, we may collect your name, email address, and payment information. We may also use cookies to support website functionality and understand website usage.

Our collection and use of information are governed by our Privacy Policy.

03

Payments

You agree to provide accurate billing and payment information and to pay all charges associated with your order. Any additional payment terms will be stated at the time of purchase or in the applicable proposal, invoice, or agreement.

04

Customer Responsibilities

You agree to provide accurate information, materials, instructions, feedback, and approvals reasonably required for us to perform the services.

You confirm that you have the necessary rights and permissions to provide any content, trademarks, images, data, software, or other materials submitted to us.

05

Acceptable Use

You may not use our website or services:

  • For unlawful, fraudulent, harmful, or abusive purposes
  • To infringe another person’s intellectual property or privacy rights
  • To distribute malicious software or interfere with any system
  • To gain unauthorized access to accounts, networks, or data
  • In any manner that violates applicable law
06

Ownership and Intellectual Property

We retain ownership of our website, branding, processes, tools, software, templates, know-how, and other materials that existed before a customer project or were developed independently of it.

You retain ownership of the original content and materials you provide to us.

Ownership and permitted use of custom deliverables will be determined by the applicable proposal, order, invoice, or written agreement. Unless otherwise agreed in writing, ownership of final custom deliverables transfers to you only after we receive full payment. We retain ownership of our pre-existing materials, reusable components, tools, methods, and general know-how incorporated into the deliverables, while granting you a license to use those elements as part of the completed deliverables.

Third-party software, content, and services remain subject to their respective owners’ terms and licenses.

07

Artificial Intelligence Services

Some services may use artificial intelligence systems. AI-generated output may contain errors, omissions, or unsuitable material. You are responsible for reviewing and approving all output before relying on, publishing, or using it.

We do not guarantee that AI-generated output will be unique, error-free, or suitable for a particular purpose.

08

Third-Party Services

Our website or services may rely on or link to third-party platforms, payment processors, hosting providers, software, or other services. We are not responsible for the availability, security, content, or practices of third-party services.

09

Disclaimers

Our website and services are provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted operation, specific business results, or that every error will be corrected.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded under applicable law.

10

Limitation of Liability

To the maximum extent permitted by law, Custom Service Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, business opportunities, or data.

Our total liability relating to a service will not exceed the amount you paid us for the service giving rise to the claim. This limitation does not apply where liability cannot legally be limited or excluded.

11

Suspension and Termination

We may suspend or terminate access to our website or services if you violate these Terms, fail to make a required payment, misuse our services, or engage in unlawful or harmful conduct.

Terms concerning payment obligations, ownership, disclaimers, liability, and governing law will continue to apply after termination where appropriate.

12

Changes to These Terms

We may update these Terms periodically. We will notify users of material changes by email. Updated Terms will take effect on the date stated in the revised version.

13

Governing Law

These Terms are governed by the laws of Thailand, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will be subject to the jurisdiction of the competent courts of Thailand, unless applicable law requires otherwise.

Contact us

Questions about these terms?

Contact Custom Service Solutions at admin@customservicesolutions.com.